VapeMeds Privacy Policy

Last Updated: October 11, 2025
Responsible Party: Digitalselves, LLC, representing VapeMeds

1. Introduction

At VAPEMEDS®, represented by Digitalselves, LLC (“Digitalselves,” “we,” “us,” or “our”), your privacy and trust are important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, interact with our content, or use our products and services.

By accessing our website or engaging with VapeMeds in any capacity, you consent to the collection, use, and disclosure of your information as described in this Policy.

We are committed to ensuring compliance with all applicable data protection laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other relevant U.S. and international privacy standards.

2. Information We Collect

We may collect the following categories of information from you directly or indirectly:

a. Personal Information You Provide

Email Address: Collected only when voluntarily provided (e.g., newsletter sign-up, promotions, account registration, or product inquiries).
Contact Information: Such as your name, phone number, or shipping address, if you make a purchase or request customer support.
Message Content: When you communicate with us (via email, chat, or phone).

b. Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies, pixels, and analytics tools, including:

IP address
Browser type and version
Device type, operating system, and platform
Pages visited, time on page, and referring URLs
Clickstream data, session duration, and interaction metrics

This data helps us understand visitor behavior, improve our website performance, and detect potential security issues.

c. Analytics & Advertising Tools

We use the following third-party services to collect and analyze user behavior:

Google Analytics: Tracks website performance and visitor behavior (IP, device, browser, interaction).
Microsoft Clarity & Microsoft Advertising: Provides behavioral metrics, heatmaps, and session replays to improve our services.

These third-party tools use first-party and third-party cookies to analyze usage, detect fraudulent activity, and tailor advertising content.

For details on how these companies handle your data, please review their privacy statements:

Google Privacy Policy
Microsoft Privacy Statement

3. How We Use Your Information

We use your data solely for lawful, legitimate business purposes, including to:

Communicate with you about VapeMeds products, services, or promotions (if you opt-in).
Process and fulfill your orders.
Improve our website design, content, and performance.
Analyze trends and user activity via analytics platforms.
Prevent fraud, abuse, and unauthorized access.
Comply with applicable laws and legal obligations.

We do not sell or rent your personal data to third parties.

4. How We Share Your Information

We may share information only as follows:

With Service Providers: Such as analytics platforms (Google Analytics, Microsoft Clarity), web hosting services, and email or SMS providers, strictly for operational purposes.
With Law Enforcement: When required by law, court order, or government regulation.
In Corporate Events: Such as mergers, acquisitions, or restructuring, subject to confidentiality and legal compliance.

All partners handling your information are contractually obligated to maintain its confidentiality and security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings.
Improve functionality and user experience.
Track website performance and marketing effectiveness.

You can adjust your browser settings to block or delete cookies. Note that disabling cookies may impact website functionality.

6. Security Measures

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, or alteration.

Examples include:

Secure socket layer (SSL) encryption
Restricted access to personal data
Routine vulnerability monitoring

While we strive to protect your information, no transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access or request a copy of your personal information.
Correct inaccuracies in your personal data.
Request deletion (“right to be forgotten”).
Opt out of receiving promotional communications.
Withdraw consent where processing is based on consent.

To exercise these rights, email us at privacy@vapemeds.com or info@vapemeds.com with the subject “Privacy Request.”

8. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. When no longer required, data is securely deleted or anonymized.

9. Links to Third-Party Websites

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of these third-party sites. Please review their policies before providing personal information.

10. Children’s Privacy

Our website and services are not intended for individuals under 21 years of age. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected data from a minor, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our business practices. Updates will be posted on this page with a revised “Last Updated” date. If changes are significant, we will provide additional notice through our website or by email.

12. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact:

Digitalselves, LLC (VapeMeds Privacy Office)
📍 1014 Broadway #587, Santa Monica, CA 90401
📧 privacy@vapemeds.com | info@vapemeds.com